Do you have a member struggling to hear with powerful hearing aids? Is their word recognition score 40% or less or their PTA is 70 dB or more in either ear? If so, they may benefit from an implantable solution.
The Sycle solution helps you meet the special needs of severe to profound hearing loss through:
- An alert that the patient is a candidate based on audiometric requirements
- A simple process to refer a patient to a concierge for more information
Identifying Candidates
Sycle uses audiometric requirements to indicate patients who are implant candidates, including:
- Pure Tone Average (PTA) of 70dB or greater
- Word recognition of 40% or less
- Loss level of severe, severe to profound, or unaidable
You can start a referral right within Sycle to the Concierge by doing the following:
By starting a Cochlear™️ referral within the software, you will generate a notification to Cochlear’s dedicated concierge team to contact your patient. The concierge team at Cochlear is a team of implantable solution experts dedicated to providing education and support to patients.
The concierge will then contact your patient via email or phone to answer any questions they may have and help find a provider who will perform an implantable hearing solution evaluation. Inform your patients to be on the lookout for communications from Cochlear and to respond so they can receive more information.
Watch the training video below to learn how to use the referral feature within the Sycle software.
Resources for Professionals:
Hearing Options Desk Mat
This insightful map helps members understand why they need to look at options beyond hearing aids. It shows how additional technology better meets their needs as hearing loss progresses. It also includes a helpful Frequently asked Questions on the back.
