Sycle Integration
How the Sycle platform integration works
Identify Potential Candidates
Patients are identified as potential cochlear implant candidates based on hearing test data that is entered or synced from NOAH on the Appointment outcome page. Patient candidacy is displayed on the cochlear implant candidacy screen in the patient summary or after saving an appointment outcome form.
Provider Confirmation
The candidacy screen asks providers to confirm, based on their experience and expertise, if the patient could potentially benefit. There are three possible answers to this first treatment question:
- NO: Selecting “No” confirms that the patient is not a potential candidate and the appointment can now be completed
- YES: Selecting “Yes” confirms that the patient could potentially benefit from a cochlear implant and additional candidacy options are now displayed that support signing patients up to the Continuum of Care program
- THIS PATIENT ALREADY HAS A COCHLEAR IMPLANT: Selecting “This patient already has a cochlear implant” identifies that the patient has an existing implant and displays the patient’s CI treatment panel that allows for the capture of a patient’s cochlear implant history
Connect Your Patient
Patients who could potentially benefit from cochlear implants have the option to enroll to learn more about treatment options. This option displays only when candidacy is confirmed via the initial question in the candidacy screen.
What Can My Patient Expect Next?
After signing up, your patient can expect the following things:
- Introductions to current implant recipients to discuss their first-hand experience
- Educational content describing the treatment process and implant technology
- Assistance with finding an implant surgeon for further evaluation
- Invitations to local seminars or community support
Refer For Evaluation
The patient referral form is a printable document professionals may print out that describes the patients hearing loss, and a recommendation to see a cochlear implant specialist.
To create a referral form, the following steps need to be completed:
- Select a Hearing Test from the patient chart
- Update the outcome notes with any additional details
- Select an existing CI provider, or search for a new provider in your area
- Print Referral form (PDF)
Get The Guide
Get all of the details on Sycle, Cochlear and the Continuum of Care feature.
“Financially — it really does have a financial benefit for a couple of reasons: it allows us to have additional referrals that we may not otherwise have; many patients also decide to keep the hearing aid on the other ear; because they’re happy and pleased with the results, they’ll often refer their friends and families to us.”
“We wanted to be more than just the place people went for hearing aids. We wanted to be the type of practice where any audiological need could be met, and when we had a patient who was a Cochlear implant candidate, we didn’t want to have to refer them elsewhere.”
“My journey with the Cochlear provider network has been amazing. I love the fact that we are a center that does everything and anything that would allow a patient to hear the best that they can. Bringing this into our practice has improved our patient’s lives.”
“Audiology Centers that offer cochlear implantation are really setting themselves apart to be able to provide comprehensive audiological services for all of their patients.”
“Cochlear implants have helped to establish Davis Family Hearing as the hearing healthcare expert in the area, and most importantly, have allowed us to give people hope who otherwise didn’t have any.”
“Since becoming a CPN provider, I have more people coming through my door, some are buying hearing aids and some are getting supplies – it’s been an improvement for the business overall. The misconception of CI is that it’s the last resort for hearing and it doesn’t have to be – it’s the next step.”
“Because (patients are) happy and pleased with the results, they’ll often refer their friends and families to us, and those patients may end up also purchasing hearing aids.”
“We started offering Cochlear Implant services at the end of 2014, and in the first three years after we started recommending Cochlear Implants, Davis Family Hearing grew 30%.”